Developing Effective Listening Skills

Being an effective listener

Active Listening takes energy, Casual listening is for radio.

Good Habits

1) Make regular eye contact

2) Pay close attention and do not let my mind wander

3) I stick to the subject

4) I ask questions for clarification. (if i think that it's obviously not right, ask qn!!)

5) I restate or paraphrase to show that i understand.

Bad Habits

1) I interrupt often

2) I jumped to conclusions

3) I finished others' sentences

4) I think about my replies when others are speaking

5) I change the subjects without warning.

Thought speed is 4-5x of speaking speed.

Suggestions

1) Set a purpose for listening.

2) Find a common interest

3) Hear the speaker out (dun use ur past experience and jump to conclusions! Dun stop listening!)

4) Be alert for verbal and non-verbal cues

Listening means you are getting something out of the listening.

Behavior that u are not listening

1) Rehearsing

2) Judging